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Help Scout

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Help Scout occurs in the following categories

Description of Help Scout

Help Scout offers a shared inbox, knowledge base, live chat and AI-enabled self-service to organise, automate and quickly answer conversations.

Who is Help Scout suitable for?

Help Scout is suitable for teams that want to scale customer support without losing the human touch. Suitable for B2B and B2C support teams of different sizes.

Company size

What size of company is this software suitable for?

1-500+

Support

How can you contact the supplier?

Test period

Can I get a free trial?

Yes

No

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Help Scout occurs in the following categories

Help Scout product features

Helpdesk Systems

Automated case management

Dashboard with live tracking

Deviation management

Division of responsibilities

Integration support

Internal HelpDesk

Knowledge bank

Permission management

Priority function

Reminder function

SLA management

Statistics & Monitoring

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software suit me?

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