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BMC Software

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BMC Software occurs in the following categories

Description of BMC Software

BMC provides AIOps, observability and automation tools (such as BMC AMI and Control-M) for detection, root-cause analysis and automated remediation in hybrid and mainframe environments.

Who is BMC Software suitable for?

BMC focuses on large and enterprise IT organisations that manage mainframe and multi-cloud environments and need AI-driven observability and automation.

Company size

What size of company is this software suitable for?

101-500+

Support

How can you contact the supplier?

Test period

Can I get a free trial?

Yes

No

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BMC Software occurs in the following categories

BMC Software product features

Case Management Systems

Case & response templates

Chat support

Customer service management & support

Customize & model reports

Delegation & feedback of sub-cases

Deviation management

Digital forms & self-service

Helpdesk case management

Integration with ERP/ CRM

Knowledge database

Mobile-friendly interface

Self-service portal

Service management

SLA & Escalation

Statistics & follow-up module

Triggers

Webhooks & API

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